KEY HIGHLIGHTS
- Singapore households can check CDC and SG60 voucher balances online in under 1 minute.
- No Singpass, no app download, and no password needed at all.
- All vouchers are digital and tracked automatically once you open the official SMS link.
Still wondering how much CDC or SG60 voucher balance you have left? You’re not alone. Many Singaporeans — especially seniors — worry about pressing the wrong button or kena scam just trying to check a simple balance.
Here’s the honest truth: you don’t need Singpass, you don’t need any app, and you won’t break anything. If you can tap an SMS link, you’re already 90% there.
Before we go step by step, let’s clear up what these vouchers are and how they actually work in daily life.
| Voucher Type | Who Gets It | Where You Can Use It | How to Check Balance |
|---|---|---|---|
| CDC Vouchers | Singapore households | Hawker centres, heartland shops, selected supermarkets | Open official SMS link |
| SG60 Vouchers | Eligible residents under SG60 initiatives | Participating neighbourhood merchants | Open official SMS link |
| Format | Digital only | QR code payment | No Singpass needed |
| Physical Vouchers | ❌ None | — | — |
What Exactly Are CDC & SG60 Vouchers?
CDC Vouchers (Simple Version)
CDC (Community Development Council) Vouchers are digital vouchers given to Singapore households to help with daily expenses. You can use them for hawker food, kopi, groceries, and many heartland services.
They’re issued by the Community Development Council and sent straight to your phone via SMS.
SG60 Vouchers (Simple Version)
SG60 Vouchers are part of Singapore’s SG60 programmes to support eligible residents. They work almost the same way as CDC vouchers — scan QR code, balance auto-deducts, no cash involved.
Important to know: Both CDC and SG60 vouchers are digital only. There are no paper vouchers.
What You Need Before Checking Your Balance
Before you start, just make sure you have these ready:
- A smartphone (Android or iPhone)
- Your NRIC-registered mobile number
- The original voucher SMS (CDC or SG60)
- Internet connection (Wi-Fi or mobile data)
Lost the SMS? Don’t panic. We’ll cover that shortly.
Step-by-Step: How to Check Your CDC Voucher Balance
Step 1: Open the Official CDC Voucher SMS
Look for an SMS sent earlier from an official sender like Gov.sg.
A real CDC voucher SMS will:
- Contain a secure link starting with https://
- Never ask for bank details or passwords
- Never ask you to download apps
If the SMS asks for OTPs or bank info, do not click.
Step 2: Tap the Link (Once Only)
Tap the link in the SMS.
Your phone browser (Safari or Chrome) opens automatically. That’s it — no login, no setup.
Step 3: Check Your Balance on the Dashboard
You’ll see:
- Total voucher amount
- Remaining balance
- Voucher categories (hawkers/heartland shops or supermarkets)
- QR code for payment
This page updates automatically after every purchase.
Tip for seniors: You don’t need to refresh anything. Just open the same link again next time.
Step 4: Bookmark the Page (Highly Recommended)
To save time next round:
- Tap your browser menu
- Choose Add to Home Screen or Bookmark
One tap next time, no need to hunt for SMS.
Step-by-Step: How to Check Your SG60 Voucher Balance
SG60 vouchers follow almost the same process.
Step 1: Find the SG60 Voucher SMS
Look for the official SG60 message sent during issuance. It contains a unique voucher link.
Step 2: Tap the Link to View Balance
Once opened, you’ll see:
- Available SG60 voucher balance
- QR code for spending
- Expiry details (if any)
No Singpass required. No account needed.
Step 3: Keep the Link Safe
Do not casually forward the link. Anyone with access to it can potentially use the vouchers.
If sharing within family is needed, do it carefully.
Lost the SMS? Here’s What to Do
Very common issue. No need to worry.
Option 1: Request Official Help Online
You can request help through the official CDC voucher support channels using your registered mobile number.
Option 2: Visit Your Nearest Community Centre
Bring:
- Your NRIC
- Your mobile phone
Staff can help you retrieve access safely. This is the best option for seniors.
Common Mistakes to Avoid (Please Read)
❌ Clicking fake voucher links
Government messages never ask for bank details, OTPs, or app downloads.
❌ Thinking vouchers disappear if you close the page
Closing the browser doesn’t cancel anything. Just reopen the same link.
❌ Assuming vouchers auto-deduct
You must scan the QR code at checkout. No scan, no deduction.
Just Checking Balance? No Scanning Needed
To check balance only:
- Open the voucher link
- Look at Remaining Balance
QR scanning is only for payment, not balance checking.
Can Family Members Help Seniors?
Yes — with care.
Allowed:
- Helping open the link
- Explaining balances
- Assisting during payment
Not recommended:
- Sending voucher links on WhatsApp
- Saving QR codes on shared phones
For safety, seniors should keep the main phone and link.
Frequently Asked Questions
Do I need Singpass to check CDC or SG60 vouchers?
No. Singpass is not required at all. The SMS link is enough.
Can I check my voucher balance on a computer?
Yes. You can forward the SMS link to your email and open it on a computer browser.
Do CDC and SG60 vouchers expire?
Yes. Expiry dates differ by tranche. Always check the date shown on your voucher page.
Final Tips for Seniors and Caregivers
Write the expiry date on a calendar. Bookmark the voucher page. Ask for help only from trusted family or Community Centre staff. And most importantly — don’t rush at the cashier. Take your time.
Sources (Official Singapore Government Websites)
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